1. Introduction
This Privacy Policy outlines how Liftwise collects, uses, and protects your personal information. We value your privacy and are committed to maintaining your trust. This policy applies to all interactions with our website and coaching services. By using our services, you consent to the practices described here.

2. Information We Collect
We may collect personal data such as your name, email address, phone number, and other details provided through forms or emails. Additionally, we may log non-identifiable data like browser type, visit duration, or pages viewed. All data is collected to help us deliver services effectively and responsibly. We do not collect sensitive health, financial, or biometric data.

3. How We Use Your Information
Your information is used solely to respond to inquiries, schedule sessions, and maintain service quality. We do not use your data for automated profiling or unsolicited marketing. All communications are initiated in response to your contact or request. We do not sell or rent personal information under any circumstances.

4. Cookies and Tracking Tools
Our website uses cookies to enhance your experience and collect aggregate usage statistics. Cookies allow us to understand how visitors interact with our site and improve functionality. You may adjust your browser settings to reject cookies if you prefer. We do not use cookies to track users across other websites.

5. Data Storage and Retention
We store personal data securely and only for as long as it is needed for service provision. Once data is no longer required, it is deleted using secure methods. Access to stored data is restricted to authorized personnel only. We take all reasonable measures to protect against unauthorized access or disclosure.

6. Sharing of Information
We do not share your information with third parties unless legally required or if you give explicit written consent. Occasionally, we may work with trusted partners to manage operations; such access is limited and strictly monitored. Your data is never shared for advertising or analytics purposes outside Liftwise. Any collaboration is governed by confidentiality agreements.

7. Your Rights
You have the right to request access to your personal data, update it, or ask for deletion. You may also withdraw consent at any time, affecting only future interactions. All requests will be addressed within reasonable timelines. We comply with applicable privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

8. Contact
For questions, data requests, or concerns related to privacy, please contact us using the details below. We aim to respond within 48 business hours.
📍 Address: 14 Noel Ave, East York, ON M4G 1B3, Canada
📞 Phone: +1 416-427-2487
✉️ Email: [email protected]